Comparison · Competitor details as of November 2026
Kylix vs Wati
Wati is a WhatsApp team inbox and automation platform with subscription plans and a pay-as-you-go option. Kylix is an AI agent for WhatsApp, Instagram and website chat. Here is how they differ.
At a glance
Competitor details as of November 2026
| Topic | Kylix | Wati |
|---|---|---|
| Pricing model | Flat monthly plans in rupees, each with included conversations. Extra conversations are ₹5 each. Prices exclude 18% GST. Meta's WhatsApp message fees are passed through at cost, with no markup. | A monthly or annual subscription by plan, plus WhatsApp conversation charges, which the pricing page says depend on the customer's country code and the message template. Pay-as-you-go starts with a one-time payment that becomes message credits, with no recurring subscription, and is for India-based businesses.[1][2][3] |
| Starting price | From ₹1,999 a month + 18% GST for 500 conversations (Starter). Growth is ₹4,999 for 1,500 conversations and Pro is ₹9,999 for 3,000, each + 18% GST. | Growth is $59 a month on annual billing or $69 a month on monthly billing, with 3 users and no setup fee. Business is $279 a month on annual billing with 5 users. Prices are listed in dollars.[1][2] |
| Channels | WhatsApp, Instagram DMs and website chat on every plan, with Shopify or WooCommerce catalogue sync. Email is on Pro only. | The official WhatsApp API and a website chat widget on both pay-as-you-go and Growth. Instagram DMs on Growth, through a shared inbox.[3] |
| Setup | Self-serve. Connect WhatsApp through Meta Embedded Signup on the Meta Cloud API directly, with no BSP in between. No setup fee. | Not confirmed on the vendor's pages |
| Free trial | 14-day free trial on every plan, no card needed. | Not confirmed on the vendor's pages |
Choose Wati if
- You want a WhatsApp team inbox with high sending volume: the Business plan lists unlimited broadcasts and 5,000 automation triggers a month.
- You send mostly occasional campaigns and want pay-as-you-go instead of a subscription.
- You want to choose between monthly and annual billing with a discount for annual.
Choose Kylix if
- You want the AI agent to handle replies and selling in the chat, in English, Hindi or Hinglish, on every plan.
- You want rupee pricing with the allowance included: ₹1,999 a month + 18% GST for 500 conversations.
- You want Instagram DMs included from the entry plan.
Common questions
- Does Kylix add a markup on WhatsApp message fees?
- No. Kylix uses the Meta Cloud API directly, so Meta's message fees are passed through at cost with no BSP markup.
- Does Kylix have a free trial?
- 14-day free trial on every plan, no card needed.
- How current is this comparison?
- Wati details were read from Wati's own pages in November 2026 and are linked under Sources. Prices and plans change, so check Wati before you buy.
Sources
Every claim about Wati comes from the vendor's own pages, read in November 2026. Vendors change prices and plans, so check their page before you decide.
- Wati pricing pagehttps://www.wati.io/pricing/ · read November 2026
- Wati, volume-based WhatsApp pricing (plan prices, updated 2026)https://www.wati.io/geo/blog/solution-recommendation/volume-based-whatsapp-pricing-that-grows-with-your-business · read November 2026
- Wati help centre, pay-as-you-go and Growth plans (channels)https://support.wati.io/en/articles/12136628-understanding-difference-between-wati-s-pay-as-you-go-payg-and-growth-plans · read November 2026
Trademarks belong to their owners. Kylix is not affiliated with Wati; product names appear as plain text for comparison only.
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