Answer the "is it in stock?" messages while you serve the counter.
Kylix replies on WhatsApp and Instagram with your opening hours, location and catalogue. It checks with your staff on stock when you want it to, and sends orders and pickup requests to you.
The questions Kylix answers for Retail shops.
Works for fashion, electronics, grocery and meat shops, jewellers and showrooms. You decide how Kylix answers stock questions.
- Do you have this in stock?
- Can you hold it for me until 6 pm?
- Do you deliver to my area?
- What time do you open, and how do I find the shop?
- Can I return this, or is it covered by warranty?
How it works for your business.
Stock questions your way
You choose per shop. Kylix either asks your staff before it confirms an item, or assumes it is in stock. Upload your catalogue as a CSV or from photos.
Hold for pickup
A customer asks you to keep an item aside. Kylix sends the request to you and tells the customer you will confirm.
Local delivery
Set the areas you deliver to, or a distance from the shop. Kylix checks the customer's locality or WhatsApp location pin and quotes the delivery time.
Hours, directions and returns
Opening hours, a landmark to find you by, orders taken in the chat and sent to you, and return or warranty requests logged for your approval.
Grow revenue from every conversation.
Customers who message before they visit arrive knowing what you have and when you open.
Sell in the DM
When a customer shows buying interest, Kylix creates a discount code and sends a checkout link for the exact quantity they asked about.
Win back one-time buyers
Set a rule, such as a remind-to-buy message 30 days after purchase, and Kylix sends it automatically to every one-time customer.
Run campaigns with discount codes
Onboard affiliates and partners with a discount code each, sent to your partner page if you have one, plus campaign ref links and creator codes.
DM sales, reorder reminders and campaigns are included on every plan.