Turn conversations into repeat revenue.
Kylix is more than support. It sells inside the DM, brings one-time buyers back for another order, and runs campaigns with discount codes, then shows you what each one earned.
Selling in the DM, reorder reminders and campaigns are part of the AI Sales add-on, which you can add to any plan. Comment-to-DM is coming soon.
Support keeps customers. Revenue keeps the business.
Revenue slips away in two places for many online brands: shoppers who hesitate and never buy, and one-time buyers who never come back. Kylix is already in those conversations, so it can act on both.
Four ways Kylix grows revenue.
Sell in the DM
When a customer shows buying interest in a DM or chat, Kylix creates a discount code and sends a checkout link for the exact quantity they asked about.
- Answers questions and hesitation in your brand voice
- Creates a discount code on Shopify for that customer
- Matches each order back to the conversation that led to it
Win back one-time buyers
Set a rule, such as a remind-to-buy message 30 days after purchase, and Kylix sends it automatically to every one-time customer.
- You set the rule and the timing
- Sent automatically after each first purchase
- Only to customers who have agreed to hear from you
Run campaigns with discount codes
Onboard affiliates and partners: Kylix generates a discount code for each one and sends them to your partner page, if you have one. Add campaign ref links and creator codes, and see what each produced.
- A discount code per affiliate or partner
- Campaign ref links for your bio, ads, posts and email
- Creator codes with results per creator
Comment-to-DMComing soon
On Instagram, Kylix will reply to comments and DM people who comment with buying interest, with an offer.
- A public reply on the comment
- A private DM with a relevant offer
- Reported in the same dashboard
Results depend on your products, audience and offers. Kylix reports what each play produced so you can judge it for yourself.
Teach Kylix a move in two steps.
Pick two actions, drop them in order. The next time a customer asks, Kylix does both.
From a list of links to a shelf of picks.
Instead of pasting URLs, Kylix shows the right products in the thread, ready to add to cart.
The conversation is the checkout.
A customer asks, Kylix answers, a code and a link arrive in the same thread. No redirect to a form, no cart to forget.
From a connected store to revenue won.
Self-serve setup. You stay in control of what the agent offers.
- 01
Connect Shopify
Link your store so Kylix can see your products, orders and customers.
- 02
Kylix learns products and buyers
It reads your catalog and who has bought what, so offers and nudges fit the customer.
- 03
Campaigns and automated nudges
Launch a campaign, or set a reorder reminder rule. Kylix creates the codes and links.
- 04
The dashboard shows revenue won
See orders, revenue and conversions attributed to each play, campaign and creator code.
Already use Klaviyo? Keep it as your sending engine.
Connect Klaviyo with the AI Sales add-on and Kylix sends events such as a reorder window, a win-back moment, a cancel request or a resolved support chat into your account, and can start a draft flow for each. Your Klaviyo flows send the message and decide who gets it, based on the consent you already collect there.
Kylix is currently live on Jivaka, a wellness brand, where you can test all our functionalities.
Try the live agentStart turning conversations into orders.
14-day free trial on every plan. Selling in the chat is the AI Sales add-on, available on any plan.
