Skip to content
CHANNELS / WHATSAPP

WhatsApp conversations that never wait.

Give customers the thread they already use. Kylix answers questions, shares order updates and guides people to checkout on WhatsApp Business.

WhatsAppExample conversationKylix replying
Can I change the address on my order?
✦ KylixYes, since it has not shipped yet. Send me the new address and I will pass it to the team to update.
WHAT IT DOES

WhatsApp, handled end to end.

  • Instant, on-brand replies

    Orders, shipping, products and policies, answered in your tone at any hour.

  • Order updates in thread

    Customers check status and tracking by asking, using live Shopify data.

  • Sell in the chat

    The agent recommends products and sends a checkout link when a customer is ready. Part of the AI Sales add-on.

  • Human handover

    Anything sensitive or complex moves to your team in the shared inbox with the history attached.

AvailabilityAll plans3 steps to connect

REVENUE PLAYS

Grow revenue from every conversation.

  • Sell in the thread

    Customers ready to buy get a recommendation and a checkout link in the same conversation.

  • Reorder reminders

    Set a rule, such as a remind-to-buy message 30 days after purchase, and Kylix sends it automatically to one-time customers who have agreed to hear from you. Part of the AI Sales add-on.

DM sales, reorder reminders and campaigns are part of the AI Sales add-on, which you can add to any plan.

See all revenue plays

HOW IT CONNECTS

Connect your WhatsApp Business number

WhatsApp is the lead channel and is included on every plan. Meta message fees are billed at cost.

  1. Choose WhatsApp in your dashboard.
  2. Connect or provision your business number.
  3. Send a test message and switch the agent on.

Put Kylix on WhatsApp.

14-day free trial on every plan.