Skip to content
How it works

Live in under an hour. No developer, no sales call.

Three steps to set up, then a plain list of what the agent will and won't do.

Start free trialTalk to a live agent
Setup

Three steps, no developer.

  1. Minutes 0 to 3

    Sign up and connect Shopify

    Create your account and pick a plan. Connect your store in about 3 minutes with a private app (five permissions, no code), then paste your site URL or drop in a brand document.

  2. Minutes 3 to 8

    Link your channels

    Connect Instagram with its official login. Add WhatsApp or the web chat snippet if you want them too.

  3. Minute 10

    Send a test DM and go live

    Message your own account, check the reply, tweak a persona and switch the agent on.

After setup

What happens on day one.

  1. 1
    First hour

    Real DMs get answers. Read them in Conversations.

  2. 2
    First afternoon

    Check escalations and fill any gap with a line of knowledge.

  3. 3
    End of day one

    Add the optional Instagram handle field to your Shopify cart so DMs match orders (about five minutes).

  4. 4
    Days 2 to 14

    Set up the discount codes the agent may offer, then watch DM revenue fill in.

Limits

What the agent will and won't do.

It will

  • Answer from your catalogue, policies and brand voice
  • Look up orders and tracking in Shopify
  • Send a cart link with a code you set up
  • Offer a human when it can't help
  • Step back for 12 hours when you reply yourself

It won't

  • Invent discounts or unset codes
  • Make health claims or answer medical questions
  • Guess. It escalates instead
  • Talk over you in a thread you took over
  • Use customer data to train anything

Ten minutes from now, your DMs answer themselves.

Start free trial

14-day free trial · Not charged until day 15 · Cancel anytime